Property building in Hotel Cielo

Hotel Cielo

Hotel Highlights

Welcome to Hotel Cielo, your cozy and vibrant getaway nestled in the heart of Playa del Carmen! With a starting price of just $54, you're not only landing a budget-friendly stay but also an unforgettable experience just 0.4mi away from the bustling city center. Positioned perfectly on Calle 4 between the charming 5th and 10th Avenues, you're just steps away from the vibrant nightlife, delicious cuisine, and golden beaches that this beautiful coastal town has to offer!

Bed in Hotel Cielo
Property building in Hotel Cielo

Rooms

Family Room with Balcony in Hotel Cielo

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2 Twin Beds

1 King Size Bed

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4250 sqft

Family, Balcony

Ocean view

City view

Private Bathroom

Balcony

Enjoy breathtaking views of the ocean and city from your private balcony in our spacious Family Room. With accommodations for up to 9 guests, including a king size bed and two twin beds, this room features modern amenities like a flat-screen TV and air conditioning, ensuring a comfortable and memorable stay for your family.

King Room in Hotel Cielo

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1 King Size Bed

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2960 sqft

King Room

Ocean view

City view

Private Bathroom

Balcony

Experience the ultimate in comfort and luxury in our spacious King Room, boasting a generous size of 2960 sqft and offering breathtaking views of the ocean and city. This room features a king size bed, private bathroom, balcony, flat-screen TV, and a range of amenities to ensure a relaxing stay.

Superior Double Room in Hotel Cielo

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2 Double Beds

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2960 sqft

Superior, 2 Double Beds

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

Welcome to our Superior Double Room, a spacious and modern haven offering 2960 sqft of comfort. This room is perfect for families, accommodating 4 adults and 3 children with its two double beds. Enjoy the convenience of a private entrance, a private bathroom, and fantastic amenities such as a flat-screen TV, air conditioning, and free toiletries.

Discover More

At Hotel Cielo, we believe in making your stay as comfortable as possible. Our fantastic amenities include free Wi-Fi, air conditioning, and a private terrace where you can soak up the sun or enjoy the ocean view. Whether you're streaming your favorite shows like Netflix or planning your next adventure at our tour desk, you'll have everything you need for a fabulous vacation. Plus, our 24-hour front desk service is always available to cater to your needs, because who doesn't love a little extra pampering while on holiday?

Facade/entrance in Hotel Cielo
Property building in Hotel Cielo

Experience the Best

Don't just take our word for it—our guests have given us glowing reviews, with 41 happy travelers praising our charming atmosphere and convenient location. So pack your bags, grab your sunglasses, and get ready for some fun in the sun at Hotel Cielo—your gateway to the exhilarating rhythm of Playa del Carmen!

Bedroom, Bed in Hotel Cielo
Bed in Hotel Cielo

Plan Your Stay

At Hotel Cielo, we know that a significant part of your adventure lies in the memories you create. Gather your friends and family, because our spacious accommodations are perfect for everyone—not just couples. Ranging from cozy Twin Rooms to expansive Family Grand rooms, there's a spot waiting just for you! Planning a vacation with a larger crew? Our Family options that can comfortably house up to 8 adults and multiple children ensure you can all stay together, sharing laughs and stories late into the night while enjoying a refreshing drink on the balcony.

Continental breakfast in Hotel Cielo
Breakfast in Hotel Cielo

Amenities

Free wifi

Streaming service (like Netflix)

Air conditioning

Tour desk

Sun deck

Private entrance

Terrace

24-hour front desk

Restaurant/places to eat in Hotel Cielo
Restaurant/places to eat in Hotel Cielo
Balcony/Terrace in Hotel Cielo
I would start with location which is fantastic. It is directly located on 5th avenue, just 2min from nice part of beach in Playa. This was for us important point due to gistic with kids. Just in front of hotel is 7-eleven opened 24h offering all basic things needed. Ferry marina is just 5min walking distance, which makes easier organisation to go to Cozumel island. Hotel is typical mexican stile building, let us felt to live in mexican house, what we liked. Since we had double bedroom, room itself was really comfortable. Sink is placed in sleeping part of the room, and we found it sympathic. Toilet and shower are as well comfortable. Tiles on the floor are as well made in local stile. They are not slipery at all, and it made a nice difference to us. Another important thing is safety. We have read different kind of reviews and we have had higher attention as we did not want to have any uncomfortable situation duriong our vacation. We felt in hotel very safe and comfortable, as the hotel stuff has shown us trustable attidude and we have built up good relationship. Safety box is available in the room upon request. We have got the towel cards and we have used hotel towels for time on beach. We have taken the towels every morning and have returned them in the evening. Stuff speaks good english and helped us with any logistic issue we had. Hotel does not have it’s own loundry, but there is good loundry service available just 3min walking distance from hotel. This helps to save on luggage quantity and weight. We have used hotel’s offer for transportation from Cancun airport and back. It was 100$ for each direction for 7 persons transportation. Hotel made booking with local transportaion company and it worked all well as described.

Igor

The staff was amazing and very accommodating! They were very communicative leading up to the trip, and when I got there check in was easy with Alejandra and she even gave me recommendations on where to go that night. I had a fishing trip planned the next morning and they held onto my bag for me the whole day. When I got back, I had some time to kill before friends were meeting me so Jose at the front desk put my filleted fish in the fridge and we sat and talked for awhile. When my friends got there he hooked us up with a restaurant that could cook my catch and it was an awesome meal. Overall, great value hotel that was clean and had an awesome staff that went above and beyond.

Eric

This is a charming boutique hotel. The location can't be beat - the beach is steps away and everything you need is within walking distance. Be prepared for the loud noise from the 5th Ave. clubs until 3 a.m. This comes with the territory and was not an issue for us. The staff is very attentive and friendly. We had the best time at Hotel Cielo and are looking forward to staying there again in the future.

Elizaveta

Very friendly welcoming staff. Our room (22) was gorgeous- traditionally Spanish with lots of quirky features. It was quiet but in the middle of Playa Del Carmen with lots of bars/restaurants around and close to the ADO Station. We had drinks at the bar and was a good spot to people watch there is also quite a nice view from the rooftop terrace.

Diane

I honestly loved this hotel, and it was great for a barebones experience! Gorgeous terrace throughout the hotel, and a little hard to find, but not bad off the main stretch! Lots of noise in the morning, but staff was very accommodating and welcoming for us.

Taube

I would start with location which is fantastic. It is directly located on 5th avenue, just 2min from nice part of beach in Playa. This was for us important point due to gistic with kids. Just in front of hotel is 7-eleven opened 24h offering all basic things needed. Ferry marina is just 5min walking distance, which makes easier organisation to go to Cozumel island. Hotel is typical mexican stile building, let us felt to live in mexican house, what we liked. Since we had double bedroom, room itself was really comfortable. Sink is placed in sleeping part of the room, and we found it sympathic. Toilet and shower are as well comfortable. Tiles on the floor are as well made in local stile. They are not slipery at all, and it made a nice difference to us. Another important thing is safety. We have read different kind of reviews and we have had higher attention as we did not want to have any uncomfortable situation duriong our vacation. We felt in hotel very safe and comfortable, as the hotel stuff has shown us trustable attidude and we have built up good relationship. Safety box is available in the room upon request. We have got the towel cards and we have used hotel towels for time on beach. We have taken the towels every morning and have returned them in the evening. Stuff speaks good english and helped us with any logistic issue we had. Hotel does not have it’s own loundry, but there is good loundry service available just 3min walking distance from hotel. This helps to save on luggage quantity and weight. We have used hotel’s offer for transportation from Cancun airport and back. It was 100$ for each direction for 7 persons transportation. Hotel made booking with local transportaion company and it worked all well as described.

Igor

The staff was amazing and very accommodating! They were very communicative leading up to the trip, and when I got there check in was easy with Alejandra and she even gave me recommendations on where to go that night. I had a fishing trip planned the next morning and they held onto my bag for me the whole day. When I got back, I had some time to kill before friends were meeting me so Jose at the front desk put my filleted fish in the fridge and we sat and talked for awhile. When my friends got there he hooked us up with a restaurant that could cook my catch and it was an awesome meal. Overall, great value hotel that was clean and had an awesome staff that went above and beyond.

Eric

This is a charming boutique hotel. The location can't be beat - the beach is steps away and everything you need is within walking distance. Be prepared for the loud noise from the 5th Ave. clubs until 3 a.m. This comes with the territory and was not an issue for us. The staff is very attentive and friendly. We had the best time at Hotel Cielo and are looking forward to staying there again in the future.

Elizaveta

Very friendly welcoming staff. Our room (22) was gorgeous- traditionally Spanish with lots of quirky features. It was quiet but in the middle of Playa Del Carmen with lots of bars/restaurants around and close to the ADO Station. We had drinks at the bar and was a good spot to people watch there is also quite a nice view from the rooftop terrace.

Diane

I honestly loved this hotel, and it was great for a barebones experience! Gorgeous terrace throughout the hotel, and a little hard to find, but not bad off the main stretch! Lots of noise in the morning, but staff was very accommodating and welcoming for us.

Taube

I would start with location which is fantastic. It is directly located on 5th avenue, just 2min from nice part of beach in Playa. This was for us important point due to gistic with kids. Just in front of hotel is 7-eleven opened 24h offering all basic things needed. Ferry marina is just 5min walking distance, which makes easier organisation to go to Cozumel island. Hotel is typical mexican stile building, let us felt to live in mexican house, what we liked. Since we had double bedroom, room itself was really comfortable. Sink is placed in sleeping part of the room, and we found it sympathic. Toilet and shower are as well comfortable. Tiles on the floor are as well made in local stile. They are not slipery at all, and it made a nice difference to us. Another important thing is safety. We have read different kind of reviews and we have had higher attention as we did not want to have any uncomfortable situation duriong our vacation. We felt in hotel very safe and comfortable, as the hotel stuff has shown us trustable attidude and we have built up good relationship. Safety box is available in the room upon request. We have got the towel cards and we have used hotel towels for time on beach. We have taken the towels every morning and have returned them in the evening. Stuff speaks good english and helped us with any logistic issue we had. Hotel does not have it’s own loundry, but there is good loundry service available just 3min walking distance from hotel. This helps to save on luggage quantity and weight. We have used hotel’s offer for transportation from Cancun airport and back. It was 100$ for each direction for 7 persons transportation. Hotel made booking with local transportaion company and it worked all well as described.

Igor

The staff was amazing and very accommodating! They were very communicative leading up to the trip, and when I got there check in was easy with Alejandra and she even gave me recommendations on where to go that night. I had a fishing trip planned the next morning and they held onto my bag for me the whole day. When I got back, I had some time to kill before friends were meeting me so Jose at the front desk put my filleted fish in the fridge and we sat and talked for awhile. When my friends got there he hooked us up with a restaurant that could cook my catch and it was an awesome meal. Overall, great value hotel that was clean and had an awesome staff that went above and beyond.

Eric

This is a charming boutique hotel. The location can't be beat - the beach is steps away and everything you need is within walking distance. Be prepared for the loud noise from the 5th Ave. clubs until 3 a.m. This comes with the territory and was not an issue for us. The staff is very attentive and friendly. We had the best time at Hotel Cielo and are looking forward to staying there again in the future.

Elizaveta

Very friendly welcoming staff. Our room (22) was gorgeous- traditionally Spanish with lots of quirky features. It was quiet but in the middle of Playa Del Carmen with lots of bars/restaurants around and close to the ADO Station. We had drinks at the bar and was a good spot to people watch there is also quite a nice view from the rooftop terrace.

Diane

I honestly loved this hotel, and it was great for a barebones experience! Gorgeous terrace throughout the hotel, and a little hard to find, but not bad off the main stretch! Lots of noise in the morning, but staff was very accommodating and welcoming for us.

Taube

Location

Calle 4 Entre La 5ª Y 10ª Avenida, Riviera Maya, 77710, QR, Mexico

Reservations:

+1 (888) 385-8465

or
Hotel Cielo